Living Our Values at Healthy Pets Northwest


At Healthy Pets Northwest, our mission is simple: helping pets live their best lives. This guiding principle shapes everything we do, from the products we carry to the way we interact with our customers. As a locally owned, family business, we are deeply committed to providing high-quality, all-natural pet products while fostering a strong connection with the community. Here’s how our core values drive our work every day.

Community

We believe that strong communities create healthier, happier pets and people. That’s why we actively support local pet rescues, donate to local schools, partner with small businesses, and engage with our neighbors. Whether it’s hosting adoption events or providing education on pet nutrition, we strive to be more than just a store—we want to be a trusted resource for pet parents in Portland.

Healthy Pets Northwest logo

Customer Experience

Every pet is unique, and so are their needs. We take pride in offering a personalized shopping experience where you can ask questions and receive expert advice from our knowledgeable staff. Our staff of nutritional experts help pet parents make informed decisions, ensuring their furry companions get the best possible care. Shopping at Healthy Pets Northwest isn’t just about buying products—it’s about feeling supported and confident in your choices.

Integrity

Trust is at the heart of everything we do. We carefully select every product we carry, ensuring that it meets our high standards for safety and quality. We never promote anything we wouldn’t give to our own pets, and we are always honest when we make recommendations for your pet. You rely on us to provide transparent, trustworthy recommendations, and we take that responsibility seriously.

Quality

The health and well-being of pets depend on the food, treats, and products they use daily. We prioritize natural, wholesome ingredients and steer clear of artificial additives, fillers, and harmful chemicals. Whether it’s nutritious food, durable toys, or supplements to support a pet’s health, we stand by the quality of everything we sell.

At the core of Healthy Pets Northwest is a passion for pets and the people who love them. Our founders started this family business with a simple goal—to provide a place where pet parents could find products they trust, expert guidance, and a welcoming community. These values remain the foundation of our company, shaping every interaction and decision we make.